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Privacy Policy

What we collect when you enquire, why, and how to have it deleted.

What we collect

When you submit the form on our contact page we receive the details you enter: your name, email address, phone number, event date, venue address and anything you write in the message. The form is hosted by HoneyBook, our booking software. If you call or text us instead, we hold your phone number and whatever you tell us about the event.

Why we hold it

Solely to quote for your event, arrange delivery and rigging, and stay in contact about the booking. We do not sell your details, and we do not pass them to anyone except where it is needed to deliver your event, for example giving a venue the name on the booking for load-in access.

Analytics

We use Google Analytics to count visits and see which pages people read. It sets cookies and records a shortened version of your IP address. It tells us that someone in New Jersey looked at the pricing page; it does not tell us who you are. You can block it with any standard ad blocker or browser privacy setting without affecting the site.

How long we keep it

Enquiries that turn into bookings are kept for seven years, because tax rules require us to retain records of work we invoiced. Enquiries that do not become bookings are deleted after two years.

Your choices

Write to info@ledscreen-rental.com and we will send you a copy of what we hold, correct anything wrong, or delete it. If you ask us to delete records attached to a completed booking, we may have to keep the invoice itself for the period above, and we will tell you exactly what is being kept and why.

Changes

If this policy changes we will update this page and the date below.

Last updated October 14, 2026. Questions about anything here: info@ledscreen-rental.com or (929) 290-9469.

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